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Getting Started

Maintenance

Preventative maintenance is the key to smooth operating equipment, as well as keeping the user safe. View Caring for Your ClimbMill Guide to review the maintenance schedule for your equipment.

FAQ

Where can I learn more about SPRINT 8®?


Where can I learn more about the programs on my ClimbMill?

  • Please refer to your Owners Manual for a complete description of the programs available on your machine.

What is the proper way to move the ClimbMill?

  • The ClimbMill should be moved by tipping the machine onto the wheels from the console mast.

What routine maintenance should I conduct on my ClimbMill?

    After Each Use:

  • Turn off the machine with the on/off switch, then unplug the power cord at the wall outlet.
  • Clean entire machine using water and a mild soap applied to a soft cloth. Never use solvents, as they can cause damage to the ClimbMill. Never spray cleaner directly onto the machine or console.
  • Inspect the power cord. If the power cord is damaged, please reference contact customer technical support.
  • Make sure the power cord is not beneath the ClimbMill or any other area where it might be pinched.

    Clean Beneath ClimbMill on a Weekly Basis:

  • Turn off machine with on/off switch, then unplug the power cord at the wall outlet.
  • Remove the service cover from the front of the machine by removing the 2 screws and wipe or vacuum any grease, dust particles, or other objects that may have accumulated on any surface. Return the service cover to its previous position.
  • Wipe or vacuum any dust particles or other objects that may have accumulated around the machine.
  • Unplug the ClimbMill and clean the AUTO STOP SENSORS (located under the bottom step.)

    Each Month:

  • Turn off machine with on/off switch, then unplug the power cord at the wall outlet.
  • Inspect all assembly bolts of the machine for proper tightness. Reference assembly steps for proper tension of each bolt.
  • Remove the front access cover. Wait until ALL LED units turn off.
  • Clean the motor and lower board area to eliminate any lint or dust particles that may have accumulated. Failure to do so may result in premature failure of key electrical components.
  • Check step motion by rotating the steps backwards to ensure free movement.
  • Check stability to ensure the ClimbMill does not rock or wobble. Adjust levelers as necessary.
Console

Get the help you need from our wide variety of customer support resources. You can receive the assistance you need any time of the day, so you can get back to exercising and pursuing your goals.

Console Help