Exciting Updates with Matrix v. 1.7 Software Update!

Our newest software update (v. 1.7) for Matrix retail consoles is deploying August 13, 2024! In addition to planned routine maintenance and feature additions, there are several performance enhancements and design changes to improve functionality and the overall user experience. This includes:

Treo Wellness app

Your Matrix XER-02, XIR-02, or XUR console will now include 12 months of FREE access to Treo Wellness, a whole-person wellbeing platform. Experience over 500+ on-demand studio workouts led by dynamic trainers, log daily habits, connect with real wellness coaches, learn new cooking skills, and much more! Learn more about the Treo experience with your Matrix equipment at https://treowellness.com/johnsonhealthtech/#matrix

Pluto TV app

Pluto TV is the leading free streaming service that delivers hundreds of live channels and thousands of on-demand titles. Users of our XER-02, XIR-02, and XUR consoles will now have access to Pluto TV at any point, free of charge, with no sign-up necessary. With a diverse lineup of channels, there will surely be something for everyone!

Minor bug fixes and software improvements

Updates have been made to the Netflix and IQIYI apps to resolve crashes.

Frequently Asked Questions

How do I update my console?

Our Matrix XER-02, XIR-02, and XUR consoles have the ability to connect to the internet. By connecting your console to the internet, you will be automatically prompted to update to the latest software settings. Future updates will then be downloaded automatically if you are connected to the internet.

If your XER-02, XIR-02 or XUR console is not connected to the internet, you can download the latest software updates here: https://www.jhtsupport.com/eng/matrix/software-updates?category=home